Privacy Policy
Last updated: August 2026
Who we are
ExplainerCue ("we", "us", "our") is a video production studio operating at explainercue.com, based at Dominion Business Center 1, Plot 34-B, Jinnah Ave, Bahria Town, Karachi, Pakistan. You can reach us at info@explainercue.com.
Information we collect
When you use our contact form, book a call, or email us, we collect the information you voluntarily provide — typically your name, business email, company name, industry, project budget range, and project details. We do not require account creation to browse this site.
Like most websites, our server and any analytics tools we use (such as Google Analytics) may automatically collect standard technical information: IP address, browser type, device type, pages visited, and time spent on the site. This helps us understand how the site is used and fix problems.
How we use your information
- To respond to your enquiry and provide a project quote.
- To communicate with you about an active or prospective project.
- To improve this website and our services.
- To comply with legal obligations where applicable.
We do not sell, rent, or trade your personal information to third parties.
Cookies
This site may use cookies for basic functionality and analytics. You can disable cookies in your browser settings; doing so may affect some site features.
Third-party services
We use third-party tools to run this site and our business — for example, WordPress hosting, Google Analytics, Calendly for booking calls, and email delivery services. These providers process data according to their own privacy policies, which we encourage you to review.
Portfolio and testimonial videos on this site are hosted on YouTube; playing an embedded video may be subject to YouTube's own privacy practices.
Data retention
We retain enquiry and project information for as long as reasonably necessary to fulfil the purpose it was collected for, or as required by law.
Your rights
You may request access to, correction of, or deletion of the personal information we hold about you by emailing info@explainercue.com. We will respond within a reasonable timeframe.
Changes to this policy
We may update this policy from time to time. The "last updated" date above reflects the most recent revision.
Contact
Questions about this policy can be sent to info@explainercue.com.